Frequently Asked Questions

How do you get paid? 
I earn commission from travel suppliers and from any applicable planning and service fees. 

Why should I work with you instead of booking online? 
Short answer: Time, Value, Expertise and Peace of Mind. 

Will I be at a disadvantage booking through you? 
No! It is the opposite. Suppliers value the role of travel advisors and understand that savvy, sophisticated guests use professional travel planning services. They go above and beyond for our clients and will answer our calls. Our business model is based on relationships and trust with hoteliers and other suppliers (ranging from cruise ships to tour outfitters to transportation companies). We offer human solutions to your travel needs based on the friendships we have cultivated worldwide. In fact, these close relationships will often get you upgrades, perks, extra attention, favorable pricing and exclusives offered only to clients of travel advisors. 

Do you charge for your services? 
It depends on the scope of your travel needs and how much time is involved in the planning process. Fees will be discussed during our initial complimentary conversation. 

We will waive planning fees for established clients on straightforward hotel and cruise bookings. A perk of being one of our clients is that you will often get amenities and other benefits from reserving a room through us. To become an established client, please complete the information form (“Start the Process”) to get the ball rolling. 

Custom itineraries will have a research and planning fee in the range of $100-$500 depending on complexity and length of the trip. This fee includes consultation, research, utilization of our global supplier network, quote preparation, itinerary adjustments and confirming and servicing of all parts of the trip. We will also offer recommendations, arrange special experiences and attend to your requests. Clients find that they easily recoup that cost through the value we add. 

Group Trips may require an additional service fee depending on the number of decision makers and the nature of the trip. 

Do you book flights?
We can assist with booking flights, but there may be a fee associated with this service, especially if we are dealing with points or miles programs. Once we get to the flight stage, we will disclose any fees so you can best decide whether to book through us or on your own. 

If you are interested in private charter flights (from small planes to luxurious jets), we have reputable partners who will provide you with quotes. Just ask! It can be more reasonable than you might imagine, especially for a group. 

Can you help with travel insurance, and is it really necessary? 
We strongly recommend travel insurance to protect your investment and to provide medical support. As we have all learned, travel and health can be unpredictable; it is wise to protect yourself in the event of cancellations, delays, medical emergencies and general assistance along your journey. We can assist in finding the policy that best suits you and the nature of your trip.